Ready to stop losing clients and money?
Leave a request, and within a week you can have a tool that will transform your support!
Long search for information
Operators waste precious time instead of helping clients. Information is scattered.
Dependence on colleagues
Frequent calls to supervisors distract experienced employees and slow everyone down.
Risk of errors and outdated info
Using outdated data leads to wrong consultations and dissatisfied clients.
↑ AHT (Average Handling Time)
Clients wait longer, operators handle fewer requests = cost growth.
↓ FCR (First Call Resolution)
Growth of repeat calls = double costs and client frustration.
↓ CSAT (Customer Satisfaction)
Unhappy clients go to competitors and leave negative reviews.
InfoPilot is designed to eliminate these problems forever!
Long training for newcomers
High adaptation costs and risk of mistakes for new employees.
Operator stress and burnout
Lower motivation and high staff turnover.
InfoPilot is not just a knowledge base. It’s a smart assistant that instantly provides accurate information, freeing operators for quality communication with clients.
Fast, intuitive FAQ search
Operators find answers in seconds, not minutes.
Dynamic filtering and tags
Precise targeting of the right info without extra effort.
Convenient and clear interface
Minimal training time, maximum performance from day one.
AI assistant with semantic search
Understanding natural language for faster and more accurate search.
Automatic tagging and content updates
Knowledge base always stays up-to-date with minimal effort from your side.
Proactive hints and dialogue analysis
System predicts questions and offers the best answers in real time.
Reduce search and handling time
Increase answer accuracy and FCR
Improve client and operator experience
(Imagine a dynamic screenshot or a short video of the interface here)
Full text of the selected FAQ article is displayed here. Refund conditions are described in section 5 of the rules. The client can return the product within 14 days if the receipt and packaging are preserved...
Navigation via Table of Contents
Quick access to sections if the client doesn’t know the exact query.
Multi-tag selection (logic "AND")
Refine search by multiple parameters for maximum relevance.
Full-text search with highlighting
Instantly finds and highlights keywords in text.
Flexible filter combinations
Operator chooses how to search – by text, tags, or contents.
Quick answer copy
Saves time and prevents errors when sending info to the client.
Instant reset of all filters
Easily start a new search without extra clicks.
AI copywriter for FAQ
Automatic writing, updating, and improving of articles. Your knowledge base will always be complete and up-to-date.
Auto-tagging and categorization
AI will analyze and assign tags to articles, ensuring perfect structure and easy search.
Summarization (short content)
AI will create short summaries of long articles so the operator can quickly understand the essence and provide an answer.
Semantic search
InfoPilot will understand the meaning of the query, not just keywords, finding the most relevant answers.
Dialogue analysis and real-time hints
The system will analyze communication with the client and suggest suitable FAQ articles even before the operator starts searching.
Search by history of successful solutions
AI will find similar cases from the past and suggest proven solutions, reducing time for non-standard requests.
Always up-to-date knowledge base
Minimal manual work, maximum relevance.
Ultra-fast and accurate search
Answers appear instantly, even for complex queries.
Proactive operator assistance
The system helps the operator, not the other way around.
Faster answers = more handled requests in the same time.
Accurate answers from the first try = fewer repeat requests.
New employees adapt faster and start delivering value sooner.
* Chart and percentage values are forecasts and may be adjusted after pilot implementation on your project.
Faster answers = more handled requests in the same time.
Accurate answers from the first try = fewer repeat requests.
New employees adapt faster and start delivering value sooner.
* Chart and percentage values are forecasts and may be adjusted after pilot implementation on your project.
Ready to stop losing clients and money because of long searches for information?
Leave a request, and within a week you can have InfoPilot — the tool that will transform your customer support!
We’re waiting for your call or message!